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Glendale Employees Design Better Way to Rent City Facilities
Renting facility space in Glendale just got easier. The city has facilities that can accommodate a full range of events - from 10 attendees to 13,000 - but
reviewing them all in one place wasn't possible. Until now.
Glendale employees through the city's INNOVATE program have developed a one-stop, web-based approach to booking meeting space. Now facilities located in 14 areas
of the city can be viewed in a single glance on either an area map or on a color-coded chart that lists capacity and the type of events each facility can handle.
The event categories include:
- Meetings and conferences
- Social events and parties
- Sports Complexes
- Weddings
- Concerts and performances
Web users can move from the overview page and link to more details on any facility that catches their interest. They can learn about rental rates, availability
and other details that help ensure they choose the place that best fits their needs. The same is true for those who call in to book a facility. If their first
choice isn't available, city staff can use the same web-based system to refer callers to other appropriate city facilities.
The new system was developed with all in-house resources by involving people from seven departments through INNOVATE, a city program dedicated to "transforming
ideas into action." INNOVATE works to improve customer service, increase efficiency, and help the city conserve resources or generate revenue. To read more on
this unique idea, visit www.glendaleaz.com and look for the "Rental Facilities" link found under the Quick
Links heading on the top of the page. |
League of Arizona Cities and Towns
1820 W. Washington St.
Phoenix, AZ 85007
Phone: 602-258-5786
Fax: 602-253-3874
http://www.azleague.org
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